Visit us on FRIDAY'S for fresh Packzi and Danishes. Fresh bread from Lyon Bakery!!
Kielbasa Factory is dedicated to delivering your orders promptly and securely. Please review our shipping policy below:
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Domestic Shipping:
International Shipping:
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Damaged or Lost Packages:
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Thank you for shopping with us!
Kielbasa Factory is committed to providing you with a seamless and secure shopping experience. Please review our payment policy below:
Accepted Payment Methods: We accept the following payment methods through our Clover payment system:
Payment Security: Your payment information is processed securely through Clover’s encrypted payment gateway. We do not store any of your credit card details on our servers. Clover complies with PCI DSS (Payment Card Industry Data Security Standard) to ensure your data is protected.
Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with your order details. Please keep this email for your records.
Billing Information: Please ensure that your billing information matches the information on your credit card statement to avoid any delays in processing your order. If there are any discrepancies, we may contact you for verification.
Payment Issues: If you encounter any issues during the payment process, please contact our customer support team at (240) 453-9090 or kielbasafactory@hotmail.com. We are here to assist you and ensure your order is completed successfully.
Refunds and Returns: For information on refunds and returns, please refer to our Refund and Return Policy. Refunds will be processed back to the original payment method used during the purchase.
Currency: All transactions are processed in US dollars. If you are making a purchase from outside the United States, your bank may charge additional fees for currency conversion.
Contact Us: If you have any questions or concerns regarding our payment policy, please feel free to contact us at [(240) 453-9090 or kielbasafactory@hotmail.com.
Thank you for shopping with us!